Can I Pay My Bill Online? Yes.
Customers can register in our customer portal and pay online at myaccount.caymanwater.com.
Can I Pay My Bill In Person? Yes.
Cayman Water bills may be paid by cash, check or credit/debit cards at the Cayman Water offices located in the Regatta Office Park (formerly SafeHaven) on the West Bay Road.
(The cash office is located on the fourth floor of the Windward 3 building and is open from 8:30 AM to 4:30 PM, Monday through Friday. A payment drop box is also located at the cash office and payments may be dropped off anytime.)
Bills may also be paid at all local retail banks including Butterfield Bank, Cayman National Bank, First Caribbean, HSBC, Royal Bank of Canada, and Scotiabank.
Can I Pay My Bill By Mail? Yes.
Bills may be paid by post by check only. Please do not mail cash.
Can I Pay My Bill With a Debit/Credit Card? Yes.
Debit/Credit cards are a valid form of payment in the MyAccount customer portal, in person at the Cayman Water office or via phone..
Can I Pay My Bill By Standing Order (Debit/Credit Cards)? Yes.
Bills may be paid by Standing Order using debit/credit cards. Please call or visit Cayman Water Customer Service to set up this payment method.
Can I Pay My Bill By Standing Order (Direct Debit)? No.
Currently, direct debits (Standing Orders) are not available as a payment option for Cayman Water bills.
Does Cayman Water Charge Interest on Late Payments? Yes.
Click here to read about Cayman Water’s Late Payment Policy.
