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Cayman WaterCayman Water
  • Home
  • Customers
    • MyAccount – Customer Login
    • MyAccount – Register Your Account
    • How to Apply for Water Service
    • Apply for Water Service Online
    • Request a Change in Service
    • Current Rates
    • How to Pay your Bill
    • Sign up for SMS Alerts
    • Frequently Asked Questions
    • Customer Forms
  • Community
    • Our Service Area
    • Water Quality Facts
    • News and Events
    • Sustainability
  • Company
    • About Cayman Water
    • Our History
    • Our People
    • Jobs / Careers
    • Memberships
    • Technology
  • Contact CW
    • Online Contact Form
    • Report a Problem
    • Request Developer Information

Private Customer

The Cayman Islands are tightly wrapped around the history of Consolidated Water. Not only are our corporate headquarters located there but it also is home to a large number of our plants. It holds a key place in the company’s past and will continue to do so as the organization grows and expands internationally.
In the Cayman Islands the company has been able to develop much of the techniques and practices that have translated well to other markets. Here we’ve been able to test new technologies to help hone our systems into some of the most efficient in the world. The challenges of working in a fairly remote and out-of-the-way locale have led us to develop methods with which to best approach a variety of objectives.
Our plants in the Cayman Islands display a tremendous diversity of techniques and approaches. They represent our organization very well by their efficiency and longevity.

Plants and Projects

Grand Cayman

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About

GRAND CAYMAN, located 480 miles south of Miami, Florida, is one of the largest financial centers in the world with over $1.8 trillion on deposit in more than 250 banks. A British Overseas Territory, the Cayman Islands are comprised of three islands: Grand Cayman, the country’s capital and commercial center with approximately 56,000 residents, and the more sparsely populated “Sister Islands” of Cayman Brac and Little Cayman, located 80 miles to the northeast.

The other “economic engine” of the islands is tourism which in 2013 attracted approximately 1.7 million visitors to Cayman’s beautiful beaches, botanical gardens and wildlife, which include the blue iguana, an endangered species of lizard endemic to Grand Cayman. Consolidated Water ’s corporate offices are located on the famous Seven Mile Beach, where the Company’s subsidiary, Cayman Water, has been providing drinking water since 1973 and operates one of the two water utilities on Grand Cayman Island. Consolidated Water ’s other Cayman subsidiary, Ocean Conversion Cayman, provides drinking water to the other utility on Grand Cayman, the Water Authority-Cayman.

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Our History

Learn about the water desalination plants in Cayman.

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Customer Service Office Reopening

 

In light of the revised Regulations regarding Suppression Level 3, Cayman Water Company has reopened its Retail Customer Service offices at Regatta Office Park, Windward 3, 4th Floor to the public. We are taking every precaution to ensure the safety of our customers and staff, and the following safety procedures will be in place:

1. A maximum of 2 customers will be allowed to be in the office at any time;
2. Customers waiting for their turn to enter the office will be required to maintain at least 6 ft distance from any other persons. Signs will be in place on the ground floor to guarantee the 6 ft distance;
3. All visiting customers must wear a face mask while in the building;

We have multiple bill payment avenues open which include:

1. Paying through online banking
2. Paying online using My Account portal – https://myaccount.caymanwater.com
3. Paying by telephone by dialing 945-4277
4. Cheque payments are accepted in our drop box located outside the Customer Service door.
5. Payment in cash at the Bank

We encourage our customers to use these various avenues to make payment as far as possible so as to reduce the number of persons visiting the office at any time. On a case by case basis, we are currently offering payment plans for customers who are struggling with severe financial difficulties. Please speak with one of our Customer Service Representatives for further information.

As an essential service, Cayman Water is committed to provide you with a safe and reliable source of water through this crisis. We appreciate your patience during this time as we make the necessary adjustments to put everyone’s safety first.

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What is 7+4?